Wellness Team Supervisor
StoryPoint Group Norwalk

Position Summary:
The Wellness Team Supervisor is responsible for day-to-day supervision of care staff in assisted living and memory care
and assuring residents receive care and personalized assistance.
Required Experience for Wellness Team Supervisor:
• High School Diploma or GED preferred
• Previous Healthcare, Geriatrics or experience working with the elderly population preferred
• 2 years Leadership Experience
• Certified Nursing Assistant, Licensed Practical Nurse, or Registered Nurse with at least 2 years of related
experience or training; or equivalent combination of education and experience
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram
form
• Occasionally lift and/or move up to 25 pounds

Accountabilities for Wellness Team Supervisor:
• 1440 Experience for our employees: Promote a positive work environment that encourages collaboration,
teamwork, and effective communication with members of the team; includes coaching and providing support to
care staff.
• Timely & Accountable Attendance: Upholding to work schedules, being ready to start work on time, remaining
on the job for the whole duration of shift and limited use of time off.
• 1440 Care for residents: Understanding and leading our 1440 care standards so you and the care staff ensure
that each resident and each family has their needs met.

Other Key Responsibilities for Wellness Team Supervisor:
• Provides coaching and support to community care staff, which includes monitoring job performance, coaching
and counseling care staff and documenting corrective action as needed. Participates in the hiring, firing, and
disciplinary processes and decisions.
• Makes daily rounds to ensure all resident care staff is performing work assignments in accordance with task
sheets and acceptable care standards, laws and regulations.
• Verifies all care staff hours in NovaTime and weekly hour’s report. Completes care team schedules to assure
proper coverage to meet community needs and according to budget. Coordinates monthly staff schedules,
arranges replacement staffing when necessary and maintains clear records of all changes, requests and
irregularities.
• Performs daily and monthly safety and infection control checks of the home and grounds, assisting the Wellness
Administrator for community health and safety purposes.
• Maintains appropriate and complete documentation per company policies.
• Trains care staff or coordinates training programs as required. Completes new hire orientation with all staff.
• Monitors completion of monthly Relias training for all care staff. Assigns additional trainings as needed.
• Responds promptly to all emergency calls from the community. Shares on call duties as required.
• Available to work weekends and / or on call as necessary as assigned by the Wellness Administrator.
• Work toward continual improvement of the overall organization.
• Participates in community functions including family socials and open houses.
• Perform any other duties as requested within the scope of responsibility and requirements of the job.

General Working Conditions
This position entails standing for long periods of time. While performing the duties of this job, the employee is required
to communicate effectively with others, sit, stand, walk, and use hands to handle keyboard, telephone, paper, files, and
other equipment and objects. The employee is occasionally required to reach with hands and arms. This position
requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or
move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work
environment is moderate. Occasional travel to different locations may be required.

We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and
extraordinary work-life benefits.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required
of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any
particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and
control the work of the employees under her/his supervision. The use of a particular expression or illustration describing
duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer

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